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Is it safe to donate a personal device?
Yes! We take the time to erase any data if left on the disk with a strict protocol for data destruction.
How are devices donated to people who need them?
We partner with multiple organizations, non-profits, churches, etc. with a shared mission who will unite our "Re-Pete'd" device to its new owner(s).
Are misc peripherals okay?
Yes, many devices can be recycled including Routers. Keyboards, Mouse, Smart Devices, USB Drives, Printers Wireless Chargers, etc.
What we do with Donated / Recycled devices upon reciept.
We inspect the device and test it's components with some performance stress loads.
If there is a faulty part or opportunity to upgrade anything on the device for optimal performance we will do so to ensure the next user get's a great piece of equipment.
We use our own internal QA process to ensure the changes are working as expected and capatible with the future setup.
We add a fresh installation of a compatible Operating System for the new user.
How does my device help others?
How does my device help others?
We find the opportunity in your device to help someone get connected online. This helps our future generations and families get a leg up when something simple as technology hasn't been in their favor yet. They can help adults with a new job opportunity, students do their homework efficently, senior citizens adapt to the virtual changing world.
What should I do before I donate my Laptop / Desktop Computer?
What should I do before I donate my Laptop / Desktop Computer?
Backup any personal contents and data. Please double check, once we receive your device it will be wiped, and any data cannot be recovered.
Log out of any Microsoft or Apple Accounts. Remove the device from any "Find My" (Apple) or Microsoft Security Keys. Please disable any BitLocker or BIOS protections that you may have enabled (if any).
Please delete any personal or sensitive information, files, images, etc.
Gather the device with any standard items it came with such as the power adapter, etc. We gladly accept unused wired or wireless keyboards, mouse, pointer devices, cpu fans, webcams, etc.
What should I do before I donate my Smartphone / Tablet device?
What should I do before I donate my Smartphone / Tablet device?
Backup any personal contents and data. Please double check, once we receive your device it will be wiped, and any data cannot be recovered.
Log out of any Google, Microsoft or Apple Accounts. Remove the device from any "Find My" (Apple) or Google Accounts.
Please delete any personal or sensitive information, files, images, etc.
Remove any SIM Cards (unless it's an eSIM) and SD Cards (if installed).
Where do I bring my device?
Where do I bring my device?
We are a virtual business and do not have a physical public location. This allows us to coordinate a convenient location to exchange the device. We can come pickup at your business in the St Petersburg, Tampa area. Visit our Contact Us section to reach out today!
Can I help in other way's?
Can I help in other way's?
We thought long and hard about this and have created an Amazon Wishlist that we will update with general items we are needing for current or future refurbishments.
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